Privacy Policy

Relatively Speaking Ltd (“Relatively Speaking”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect and use personal information when you visit relativelyspeaking.tv, contact us, participate in our documentary and editorial work, subscribe to our communications or purchase products or services from us.

1. Who we are

Relatively Speaking Ltd is the controller responsible for the personal information described in this Privacy Notice.

Relatively Speaking Ltd

c/o MyCo
5th Floor
167–169 Great Portland Street
London W1W 5PF
United Kingdom

Email: hello [at] relativelyspeaking [dot] tv

2. Information we may collect

Depending on how you interact with us, we may collect:

your name and contact details;

information you provide when contacting us or subscribing to our communications;

information relating to purchases, bookings or services;

technical information relating to your use of our Site, such as IP address, browser and device information;

cookie and analytics information where applicable;

information provided when participating in our documentary or editorial projects; and

any other information you choose to provide to us.

We do not receive or store full payment-card details where payments are processed on our behalf by a third-party payment provider.

3. How and why we use personal information

We may use personal information to:

operate and improve our Site;

respond to enquiries;

provide products or services you request;

administer purchases and payments;

communicate with you where you have asked to hear from us;

produce, publish and preserve our documentary and editorial work;

protect our legal rights and the security of our Site; and

comply with legal and regulatory obligations.

Depending on the circumstances, our lawful bases for processing may include performance of a contract, compliance with a legal obligation, our legitimate interests, and your consent where consent is required.

Where we rely on legitimate interests, these may include operating and developing Relatively Speaking, communicating with our audience and customers, protecting our business, and creating, publishing, promoting and preserving our documentary and editorial work.

4. Documentary contributors

Relatively Speaking creates documentary and editorial content exploring human relationships.

If you participate in one of our documentary or editorial projects, we may process information including your name and contact details, image, likeness and voice, filmed or recorded contributions, photographs or other material you provide, information contained within your contribution, and records relating to contributor permissions and releases.

We may use this information to research, produce, edit, publish, distribute, archive and promote Relatively Speaking's documentary and editorial work.

In accordance with any contributor agreement entered into with you, contributions may appear on our website, YouTube and social media channels and other platforms and may be used in films, clips, extracts, audio, transcripts, still images, screenings, events and promotional material.

Contributions may also form part of Relatively Speaking-owned editorial formats and projects, including The One Question, and may be made available through or linked to from related Relatively Speaking publications and products.

Some documentary and editorial material may be retained for the long term as part of the Relatively Speaking archive, to maintain a record of our published work, manage rights and permissions and establish, exercise or defend legal claims.

Certain processing undertaken for journalistic or artistic purposes may be subject to provisions and exemptions under applicable data protection law.

Where you enter into a contributor release or other agreement with us, that agreement governs the rights granted to Relatively Speaking in your contribution. Data protection rights and contractual rights are separate and may apply differently depending on the circumstances.

5. Email communications and marketing

If you subscribe to receive news and updates from Relatively Speaking, we may use the contact details you provide to send those communications.

Where consent is required, we will only send marketing communications with the appropriate consent.

You can unsubscribe at any time by using the unsubscribe link in our emails or contacting hello [at] relativelyspeaking [dot] tv

We may retain limited information about people who have unsubscribed where necessary to ensure we respect their preferences.

6. Cookies and analytics

Our Site may use cookies and similar technologies to operate correctly, remember preferences, understand how visitors use the Site and, where applicable, improve our services.

Where required by law, non-essential cookies and similar technologies will not be used unless you have made the relevant choice through our cookie controls.

Information about the cookies and similar technologies currently used on the Site, their purposes and how long they remain on your device should be available through our cookie settings or Cookie Notice.

7. Purchases and payments

If you purchase a product or service from Relatively Speaking, we may process information necessary to administer your order, payment, delivery, customer service and any returns or refunds.

Payments may be processed by third-party payment providers. We do not normally receive or store your complete payment-card details.

We may retain transaction information where necessary to meet accounting, tax and other legal obligations.

8. Who we share information with

We may share personal information where necessary with trusted service providers who help us operate Relatively Speaking, such as providers of:

website hosting and technology;

cloud storage and business systems;

email and communications;

analytics;

payment and ecommerce services;

production and post-production services; and

video, social media and content-distribution platforms.

We may also disclose information where required by law, to protect our legal rights or in connection with legal proceedings.

We do not sell your personal information.

9. International transfers

Some of the organisations and platforms we use may process personal information outside the United Kingdom.

Where UK data protection law requires safeguards for an international transfer, we take appropriate steps to ensure that relevant protections are in place.

10. How long we keep information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting and rights-management requirements.

Different types of information may therefore be retained for different periods.

Documentary contributions, published editorial material and associated contributor permissions may be retained for the long term as part of our documentary archive and to maintain records of the rights relating to our work.

Customer and financial records may be retained for the periods required by applicable tax, accounting and legal requirements.

Mailing-list information is generally retained until you unsubscribe or we otherwise determine that it is no longer required, although limited suppression information may be retained to ensure that we respect an unsubscribe request.

11. Security

We take appropriate technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure or loss.No internet-based system is completely secure, but we take reasonable steps appropriate to the nature of the information we process.

12. Children

Our Site and services are not primarily directed at children.

Where children participate in Relatively Speaking documentary or editorial projects, we will take appropriate steps having regard to their age, the nature of the project and applicable law.

If we introduce functionality allowing members of the public, including children, to upload contributions directly to The One Question or another public archive, we will provide appropriate additional privacy information and safeguards.

13. Your data protection rights

Depending on the circumstances and applicable law, you may have rights in relation to your personal information, including rights to:

request access to personal information we hold about you;

ask us to correct inaccurate information;

ask us to erase information in certain circumstances;

ask us to restrict certain processing;

object to certain processing;

receive certain information in a portable format; and

withdraw consent where processing is based on consent.

These rights are not absolute and may not apply in every circumstance. In particular, different provisions may apply to information processed for journalistic or artistic purposes.

To exercise a data protection right or ask us a question about your information, contact hello [at] relativelyspeaking [dot] tv

14. Complaints

If you have concerns about how we use your personal information, please contact us first so that we can try to resolve them.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Further information is available from the ICO.

15. External websites

Our Site may contain links to websites and services operated by other organisations. Their collection and use of personal information is governed by their own privacy notices, and we are not responsible for their privacy practices.

16. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes to our activities, services or legal obligations.

The current version will be published on this page together with the date it was last updated.

Where appropriate, we will bring significant changes affecting how we use personal information to the attention of the people concerned.

17. Contact us

For questions about this Privacy Notice or how Relatively Speaking uses your personal information, contact:

Relatively Speaking Ltd

C/o MyCo
5th Floor
167–169 Great Portland Street
London W1W 5PF
United Kingdom

hello [at] relativelyspeaking [dot] tv