Website Terms of Use
Please read these Terms before using relativelyspeaking.tv (the Site).
The Site is operated by Relatively Speaking® Ltd (Relatively Speaking®, we, us or our). Our contact details appear below.
By using the Site, you agree to these Terms. If you do not agree, please do not use the Site. These Terms govern use of the Site; separate contributor agreements, submission terms or terms of sale apply where relevant.
1. Our content and intellectual property
Unless otherwise stated, the Site and its content, including films, video and audio recordings, photographs, graphics, text, training materials, downloadable samples and branding (Content), are owned by or licensed to Relatively Speaking and protected by applicable intellectual property laws.
You may access and view the Content for your personal, non-commercial use. Where we offer a downloadable sample, you may download and use it for that purpose, subject to any specific terms supplied with it.
You must not copy, reproduce, republish, distribute, modify or commercially exploit the Content without our prior written permission, except where permitted by law or expressly authorised by us. This does not prevent you from sharing links to publicly accessible pages or using sharing functions we provide for their intended purpose.
You must not remove copyright notices or imply that we or a contributor endorse you, your organisation or your products without permission.
2. Our name, branding and editorial materials
The Relatively Speaking® name, logos and associated branding belong to Relatively Speaking® or its licensors. Our original editorial materials and elements of our projects and formats are protected to the extent that applicable intellectual property law provides protection.
Nothing on the Site grants a licence to use those rights except as expressly set out in these Terms or otherwise agreed in writing.
3. Documentary and editorial content
Relatively Speaking produces documentary and editorial content about human relationships. Some films discuss sensitive or distressing subjects.
Contributors’ views, experiences and opinions are their own and do not necessarily represent our views. The Content is intended for documentary and editorial purposes and is not a substitute for medical, psychological, legal or other professional advice.
Contributor material is used subject to the relevant agreements, agreed restrictions and applicable law. These Terms do not expand permissions granted by a contributor or override their legal rights.
4. Conversation cards and linked films
Our conversation-card products and downloadable samples may contain numbers, QR codes or other links giving access to films or an online archive on the Site. These Terms apply when you access that online Content.
Access to a film through a product does not transfer ownership of the film or grant permission to reproduce or commercially exploit it.
Specific arrangements for any product, including any promised access to linked Content, will be addressed in the relevant product description and applicable terms of sale. Nothing in these Terms removes those commitments or your statutory consumer rights.
5. Your use of the Site
You must not use the Site:
unlawfully or fraudulently;
to infringe our rights or anyone else’s rights;
to harass, threaten or abuse contributors or other people;
to interfere with the operation or security of the Site;
to introduce malicious software or other harmful material; or
to obtain unauthorised access to the Site or connected systems.
We may restrict or suspend access where reasonably necessary to address a breach, security risk or unlawful activity. Any action we take will be proportionate to the circumstances and subject to applicable law.
6. Material you submit to us
If you send an enquiry, comment, suggestion or other general correspondence, you retain any intellectual property rights you have in it. We may use it as reasonably necessary to respond to you and deal with the matter you raise, in accordance with applicable law and our Privacy Notice.
Sending material to us does not, by itself, grant unrestricted rights to publish it.
If we invite you to submit photographs, films, stories, recordings or other creative material for publication or inclusion in a project, we will explain the applicable permissions through separate submission terms or a contributor agreement.
Please do not send material belonging to someone else unless you have permission or another lawful entitlement to do so. Let us know about any restrictions or third-party rights affecting material you supply.
7. Privacy and cookies
Our Privacy Notice explains how we collect and use personal information, including information relating to contributors, website visitors and customers.
Information about cookies and similar technologies is provided through the Site’s cookie information and controls. Where consent is required, we will request it before using the relevant technologies.
Agreeing to these Terms does not constitute consent to every use of your personal information or to non-essential cookies. Your applicable data-protection rights remain unaffected.
8. Email and marketing
We send marketing communications where you have subscribed or another applicable legal permission allows us to do so.
You can unsubscribe at any time using the link in our marketing emails or by contacting [email protected]
Unsubscribing does not prevent necessary communications about an enquiry, project or order.
9. Third-party websites and services
The Site may contain links to, or content supplied through, third-party websites and services, including video and social-media platforms.
Unless expressly stated otherwise, a link does not mean we endorse the third party. We do not control its website or services, and your use may be subject to its own terms and privacy information.
This does not exclude our responsibility for our own actions, including how we select, embed or share information with those services.
10. Availability and accuracy
We take reasonable care in operating the Site and producing its Content, but cannot guarantee that the Site will always be available, uninterrupted or free from errors.
We may update, change, suspend or remove Content where reasonably necessary, including for editorial, legal, security or operational reasons. This is subject to any specific commitments made to you in connection with a purchase.
If you believe Content contains a material error or raises a privacy, safety or rights concern, please contact us using the details below.
11. Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. Nothing affects your statutory consumer rights.
If you are a consumer, we are responsible for loss or damage you suffer that is a reasonably foreseeable result of our breach of these Terms or failure to use reasonable care and skill. We are not responsible for losses that were not reasonably foreseeable.
The Site is provided for personal, non-commercial use. If you use it for business purposes, we are not responsible, to the extent permitted by law, for loss of profit, business, business opportunity or anticipated savings arising from that use.
Any liability relating to a purchase is also subject to the applicable terms of sale and mandatory law.
12. Products and purchases
These Terms govern use of the Site. They are not terms of sale for physical conversation cards, digital content or paid services.
Where we offer purchases directly through the Site, the relevant product information and terms of sale will be made available before you place an order. Those arrangements must address applicable delivery, cancellation, returns, refunds and statutory rights.
If you purchase through a third-party retailer or platform, its applicable purchasing terms will also be relevant. This does not remove any legal obligations Relatively Speaking has in relation to the product.
13. Changes to these Terms
We may update these Terms to reflect changes to the Site, our activities or legal requirements. The current version and its update date will appear on this page.
Material changes will be brought to users’ attention where appropriate. Changes will not retrospectively alter the terms of an existing purchase or separate contributor agreement without a valid legal basis.
14. Governing law
These Terms are governed by the laws of England and Wales.
If you are a consumer, nothing in these Terms deprives you of mandatory protections under the law applicable to you or any rights concerning where proceedings may be brought.
Otherwise, the courts of England and Wales have exclusive jurisdiction over disputes arising from these Terms.
15. Contact us
If you have questions about these Terms, or concerns about material on the Site, please contact:
Relatively Speaking® Ltd
c/o MyCo, 5th Floor
167–169 Great Portland Street
London W1W 5PF
United Kingdom
Email: [email protected]
Company registration number: 16585666
Last Updated: October 16th, 2026
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